DEA.Amsterdam works for ambitious brands, large and small, on digital marketing campaigns that strengthen customer relationships. In some cases for more than 15 years. For us, convincing proof that we build that same lasting relationship with our own clients. The ultimate example of a lasting client relationship is that of DEA.Amsterdam and travel provider Eurocamp.
Eurocamp has been providing unforgettable vacations in the most beautiful regions of Europe for 40 years. From luxury mobile homes and bungalow tents to adventurous safari tents. Everything is ready upon arrival and Eurocamp offers complete freedom.
"Flexible, thoughtful and transparent. This is what we find important in a cooperation and find that at DEA.Amsterdam"
Niels Jansen, Managing director, Eurocamp & Al Fresco Holidays
What kind of company is Eurocamp and can you tell us a bit about your position within Eurocamp?
Eurocamp is part of the European Camping Group and offers luxury camping vacations at top campsites in the Netherlands and Europe.
As director of the Amersfoort office, I am responsible for sales marketing for the Dutch, French and Belgian markets.
Why did you choose to work with DEA.Amsterdam?
Our cooperation has existed for a very long time. We started as a satisfied client with ClearSense and we have always joined the new adventures of the management and staff. Thus, we are now a satisfied customer at DEA.Amsterdam.
What do you like about our collaboration?
Flexible, thoughtful and transparent. This is what we find important in a cooperation and we find that at DEA.Amsterdam. In addition, they are nice people to work with and we see them more as colleagues than suppliers.
DEA.Amsterdam is a digital engagement agency: everything is about connection. What kind of connection is Eurocamp looking for with its clients? And what digital means do you deploy to achieve this?
We connect clients through our reliability, high service and quality. We go to extremes to offer our clients a top vacation. Social media advertising and E-mail are important channels for us to keep consumers and clients informed and inspired.
2020 was a year of enormous challenges. How did you tackle them? And how are you looking forward to 2021?
Never a dull moment in travel, but 2020 was extreme. A year of ever-changing travel advisories, consumer uncertainty but also huge demand from the end of May. Staying calm, not wanting to plan too much ahead and being flexible as an organization in an ever-changing situation. In addition, continue to listen carefully to the customer and respond accordingly.
My view of 2021 seems to be changing by the week. Right now the lack of perspective is understandably causing consumers to wait and see. The moment there is positive news about travel within Europe then I am convinced that e will get a lot of last-minute demand. There are many consumers who have not yet booked a vacation and are very eager to go on vacation. Behind the scenes we have been preparing for this. We are ready for it!
Which client of DEA.Amsterdam would you like to see in the next interview and what question would you ask her/him.
Just no idea to which client: What is your main business goal for 2021?
